Frequently Asked Question
Some Programs Are Displayed Off the Screen when using Remote Desktop Server
Last Updated 11 months ago
SYMPTOM:
After you disable multiple display support, some programs may be displayed off the screen.CAUSE:
This behavior can occur if the program was displayed on a monitor other than the primary monitor before you disabled multiple display support.RESOLUTION:
To resolve this issue, use any of the following methods:Method 1
- Start the program.
- Right-click the program on the taskbar, and then click Maximize.
- Right-click a blank area of the taskbar, and then click Cascade Windows.
- Resize the program's window as appropriate.
Method 2
- Start the program.
- Right-click the program on the taskbar, and then click Move.
- Move the mouse pointer to the middle of the screen.
- Use the ARROW keys on the keyboard to move the program window to a viewable area on the screen.
- Press ENTER.
- Resize the window if necessary.
Method 3
NOTE: The following method does not apply if you have removed the secondary display adapter from the computer.- Click Start, point to Programs, click Control Panel, and then double- click Display.
- Click the Settings tab.
- In the Display box, click the secondary display adapter.
- Click the "Extend my Windows desktop onto this monitor" check box to clear it, and then click OK.
Is there any additional information that a user or technician may find useful?
CONTACTS:
Mike Mackereth – 651-315-8324